Support

Email support@studyward.app and we'll get back to you, usually within two working days. Include the email you sign in with — never your password.

Common questions

• A set is stuck or failed. Open it in My Sets and choose "Try again". Very large or scanned files can take longer.
• An upload stopped. In the Upload centre, choose the same file again — it carries on from where it stopped.
• I don't see Pro. Use "Restore purchases" in Plans & Billing or in the app's settings.
• Cancel a subscription. Web: Plans & Billing. App Store or Google Play: your phone's subscription settings.
• A question looks wrong. Flag it in the app with "Check the source" — every item shows the page or slide it came from.
• Export or delete my data. Settings → Your data / Delete account.

StudyWard is a study aid, not medical advice.